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Salesforce Administrator

Job Locations US-PA-Philadelphia
ID
2025-2177
Category
Operations
Position Type
Regular Full-Time

Overview

Salesforce Administrator 

Voted one of INC.’s Fastest Growing Companies and a Best Place to Work for the past four years, IndeVets is a company devoted to making the lives of veterinarians better. We were built to address the mental health crisis in vet med by giving doctors back the time they deserve for better work-life balance. Our highly credentialed veterinarians fill in for permanent staff at hospitals facing shortages across the U.S. Our mission is to bring balance, fulfillment and joy back to vet med while providing our partner hospitals with consistent, compassionate coverage to maintain excellent care for pets.  

The Salesforce Administrator is responsible for managing and optimizing the organization’s Salesforce platform to support business operations and drive user adoption. This role oversees system configuration, security, and data integrity while building reports, dashboards, and automation to improve efficiency. The Administrator serves as the primary point of contact for user support and training, partners with stakeholders to translate business needs into system solutions, and ensures the platform evolves with organizational goals and Salesforce best practices. 

Responsibilities

Key Responsibilities

System Maintenance, Configuration, & Customization 

  • Customize Salesforce objects, fields, page layouts, record types, and apps. 
  • Build and manage workflows, validation rules, approval processes, and automation. 
  • Configure dashboards, reports, and data visualizations. 
  • Perform regular system audits and data cleanups. 
  • Manage Salesforce releases, updates, and system integrations. 
  • Troubleshoot system issues and implement fixes. 

 

User Management, Security, & Access Control 

  • Create and manage user accounts, profiles, and roles. 
  • Assign and revoke licenses and permissions. 
  • Provide training and support for end users. 
  • Maintain data security through role hierarchies, permission sets, and sharing rules. 
  • Ensure compliance with company policies and data regulations. 

 

Data Management, Reporting, & Analytics 

  • Import, export, and update data using tools like Data Loader or Data Import Wizard. 
  • Ensure data accuracy, deduplication, and integrity. 
  • Develop processes for ongoing data quality assurance. 
  • Design and maintain reports and dashboards tailored to business needs. 
  • Provide insights and recommendations from Salesforce data. 

 

Organizational Support & Training 

  • Partner with stakeholders to understand business requirements. 
  • Translate needs into Salesforce solutions that improve efficiency. 
  • Document system processes and maintain best practices. 
  • Serve as the primary point of contact for Salesforce-related questions. 
  • Provide training, create user guides, and promote adoption. 

Qualifications

Qualifications  

  • 5+ years experience as a Salesforce Administrator 
    - Bachelor’s Degree in Computer Science, Information Systems, Business Administration, or related field (or equivalent work experience). 
  • Advanced Salesforce Administrator Certifications preferred 
  • Strong understanding of Salesforce core features 
  • Familiarity with automation tools 
  • Experience creating and maintaining reports, dashboards, and data visualizations 
  • Proficiency with Salesforce data management tools 
  • Excellent communications and stakeholder management skills 
  • Ability to translate business requirements into technical solutions 

  

Physical Demands & Work Environment: 

  • Prolonged periods of sitting at a desk and working on a computer  
  • Must be able to lift up to 15 pounds at times  
  • HQ office space or home office space  
  • Travel to HQ office space at minimum quarterly for departmental meetings  
  • Frequent typing and talking over the phone or Teams  
  • Comply with all operational standards and employment laws and regulations 

 

Did we mention we have competitive pay and great benefits? Specifically:    

  • Medical Insurance with a monthly Company contribution, including two fully paid options   
  • Low-Cost Dental and Vision Insurance   
  • Company-Paid Short-Term Disability Insurance  
  • Low-Cost Long-Term Disability Insurance   
  • Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance   
  • Voluntary Employee, Spouse, and Dependent Life Insurance   
  • Company-Paid Employee Assistance Program (EAP)  
  • Paid Parental Leave  
  • Generous Paid-Time Off  
  • 401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period 

About IndeVets 

Founded in 2017, IndeVets is a veterinary staffing company built on the mission of bringing balance, fulfillment, and joy back to a burned-out industry. Vet-led and doctor-driven since day one, we employ highly credentialed veterinarians who provide trusted, consistent coverage to animal hospitals nationwide, filling staffing gaps without compromising care. We make it easy for veterinarians to get the time back they deserve for better work-life balance by giving them control over the hours they work, along with professional growth, mental health support, and comprehensive benefits. For our hospital partners, that means minimized stress, maximized continuity, and a proven return on investment. We’re united in caring for pets across the country by ensuring veterinarians can deliver their best to the clinics and animals they serve. Officially certified as a Great Place to Work®. 

 

For more information, visit indevets.com or follow us on LinkedIn, Instagram, and Facebook. 

IndeVets is an Equal Employment Opportunity Employer. Applicants are considered for positions without discrimination on the basis of race, religion, sex, national origin, citizenship, age, disability, or any other consideration made unlawful by application federal, state, or local laws. 

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